Privacy Policy

Privacy Policy

We take your privacy rights as a customer seriously. In this Privacy Policy, references to "we" and "us" are The Spares Shed , 3 IN A SHED Products Limited, company number 11654869, registered office 15 Chartwell Close, Nuneaton, Warwickshire, CV11 6SL , trading from 79 Copsewood Ave, Whitestone, Nuneaton, CV11 4TG as well as all websites connected to the company including www.thesparesshed.co.uk, www.retarose.co.uk

By using this site and others owned by 3 in a shed Products ltd, by submitting any personal data, you agree to the use by 3 IN A SHED products ltd of such data in accordance with this privacy statement

3 IN A SHED Products ltd are 100% committed to respecting your personal privacy and protecting information about you. The following notes explain how we collect, process and protect any information that you give us.

We do not sell any of your DATA to third parties as all your data is for the purpose only in this privacy policy.

Data Security

We do not store credit or debit card details.

Any personal information we collect from you will be used in accordance with the Data Protection Act 1998 and other applicable laws and regulations such as the Privacy Electronic Communication Regulations.

The details we collect will be used:

To process your order, maintain accounts and records and provide a great customer service and experience. We may need to pass your details to delivery companies or other sub suppliers. We will only pass on the information that they need to perform their function.

To comply with legal requirements

For the purpose of understanding our customers better - we may pass on information for feedback, research or profiling purposes. We will only pass on the information that they need to perform their function.

To send you marketing information. Which you always have the option of opting out of.

For the purpose of understanding our customers better - we may pass on information for feedback, research or profiling purposes. We will only pass on the information that they need to perform their function.

The personal data you submit to us will only be retained for as long as is reasonably required for the purposes for which it was collected, or as required by law.

What data do we collect?

We hold your information for the purpose of administering your account, fulfilling orders and marketing.

During registration and ordering processes we may collect some or all of the following information. This list is non exhaustive.

Delivery address

Your contact telephone numbers (to enable us to contact you in the event of a query)

Your e-mail address

For credit / debit card purchases your card details

Confirmation that you are over 18 years of age (this is required to ensure inappropriate goods are not shipped to minors)

Type of business/Sector

Other information relevant to customer surveys and/or offers

If you have registered you may check or amend your personal details by logging into your account on the website.

You may also check all information kept, amend or remove your personal details by contacting us, writing to us or telephoning us details of which are at the bottom of this policy.

We also collect non-personal information on general website usage such as how people arrive at and navigate the website, and how visitors use the pages offered. This information provides essential feedback for us showing the effectiveness of our online marketing and helps us continually improve our website. This information is not directly correlated against individuals.

Email & Telephone Data

From time to time we may contact you with information and offers from other parts of our group. You may opt out of this at any time by contacting us, writing to us or telephoning us details of which are at the bottom of this policy.

We will never pass on your email address or telephone to any 3rd party for the purposes of marketing any other products or services not supplied by the company. We may transfer your details to one of our sub suppliers for the contractual purposes of administering your order.

Marketing and updating your contact preferences

By buying or registering an account with The spares Shed we feel you would like to be kept informed about our products. We will therefore send you catalogues, emails and offers unless you have told us otherwise.

Our communications are designed to tell you about the benefits we can offer, so that you have exclusive access to our best deals. We use the information we have about you to tailor the content and try to ensure that the offers are as relevant to you as possible.

You can update your contact preferences at any time by writing to us or email us details of using our contact page.

Cookie Policy

There are lots of misconceptions about cookies and what they are for. we believe in being open, upfront and honest. In this section to briefly explain the cookie types used and how they benefit your experience using the The Spares Shed web application.

Cookies are used by almost all websites. They contain simple pieces of information and they are downloaded on to your computer when you visit The Spares Shed On-Line web application. Cookies are not programs; they are simple text files that can be used by a website for various purposes.

We use cookies to ensure our website works efficiently and also to observe visitor behaviour during a session. All the information contained in these cookies is used to ensure the website works correctly, delivers the performance you expect and also to improve the overall experience offered to visitors and customers. Some of these cookies are essential to the operation of the website.

3 IN A SHED Products ltd typically use cookies for the following purposes:

To keep track of the items added to your basket

To help identify your order as a whole

To view visitor behaviour and areas of the site visited

To monitor and run advertising and marketing campaigns

To tailor certain content displayed to you

Overview of the types of cookies used:

Essential - Essential cookies are technical cookies that are required for the operation of the site. Without essential cookies The Spares Shed On-Line can't operate properly. Typically these cookies are used to support key functions such as the shopping basket and enhanced features like account sign-in.

Performance - These cookies allow us to identify and count the number of visitors to our sites and to see how visitors are using the website. This helps to improve the way The Spares Sheds On-Line works and develops functionality to make shopping with us  a more rewarding experience.

Marketing -  uses a range of cookies for marketing purposes. Marketing cookies record your visits to the website, the pages you have visited and the links you have followed. We use this information to make the sites and the advertising displayed on them more relevant to your interests.

Use of cookies & consent

As described above the Spares Shed on Line, like most other websites, uses cookies. By using the The Spares Shed On-line web application you are agreeing to the use of cookies for the purposes described. If you do not consent to the use of cookies, please refrain from using the site. You can delete and restrict cookie use in your browser: